3PL Solutions

Orthomotion is ISO 13485 certified as a 3rd Party Logistics Service provider for medical devices. We are able to offer the complete 3PL package to our clients. We are happy to discuss any requirement not listed. We offer, but are not limited to, the following;

Warehousing

• Orthomotion operates a full lot traceable ERP system which manages goods through Part Numbers, Lot Numbers, Expiry Dates and, where applicable, Serial Numbers
• Orthomotion will manage stock under its normal procedures, however we can manage stock in accordance with any specific instructions or SOP's issued by the Client
• Product management through barcoding and scanners can be utilised
• Product will be stored in a 12,000 sqft temperature-controlled warehouse
• Warehouse temperature range is between 16-22°C (61-71°F) and is monitored every 5 minutes
• Expiry date management can be implemented with stocktaking exercises performed to meet Client's requirements
• Customer service and warehouse staff operating 8:30 to 17:00

3PL Logistics

• All incoming goods will be inspected and booked in against the Clients' delivery note
• The items will be booked in through our ERP system to ensure full lot traceability
• The goods will be allocated a warehouse location and stored appropriately
• Any damaged goods will be quarantined, and the Client informed
• Orders will be received from customers and overseas distributors. We prefer to receive an official order via email to ensure the procedures are managed correctly
• All customers will be loaded into and managed through our ERP system
• Orders will be processed through our ERP system
• Goods are picked, packed and dispatched with a delivery note to the customer
• We can work to Client's specific order processing operating procedures that maybe required for QMS compliance
• Invoices will be raised and emailed directly to the customers' accounts department

Loan Sets

• Orthomotion can provide a loan set service for any Client
• Predefined implant and instrument set configurations can be built and held at the warehouse ready for delivery
• Each set will be picked, packed and delivered with a delivery note and a set list showing the breakdown of the individual components.
• Set list will include the part number, product description, lot number and expiry date
• Sets will be delivered before the surgical procedure to ensure processing and sterilisation is completed in a timely manner
• Following the surgical procedure and re-sterilisation processing, Orthomotion recall the kit for inspection and replenishment
• No goods will be accepted without an appropriate decontamination and sterilisation certificate from the customer. Sets will be immediately returned to the customer for processing if a decontamination and sterilisation certificate is not with the sets
• We will adhere to any inspection criteria a Client requests, but specific jigs, fixtures and gauges to perform inspection will need to be supplied by the Client
• Each product used by the customer and not returned will be recorded and processed through the ERP system and an invoice emailed to the customer
• All items that are used from the sets will be replenished from the main warehouse ensuring the kit is ready for immediate dispatch

Transportation

• Goods are sent within the UK via recognised couriers that Orthomotion routinely use
• Normal delivery is next day by 16:00 anywhere in the UK
• Alternative next day deliveries before 9:00; 10:00 and 12:00 Noon are also available
• These couriers will also be used to collect from customers and return the loan sets
• We can use the Client's existing courier accounts as an alternative
• All overseas shipments will be processed with the appropriate paperwork for smooth customs clearance
• EU delivery document requirements may change following Brexit, but we will be ready and able to manage this if any major changes occur
• We believe holding stock in the UK for immediate delivery to UK customers will avoid problems with delayed customs procedures implemented as a result of Brexit
• Orthomotion also has access to UK same day delivery services
• Orthomotion carries Marine Cargo insurance for goods shipped within the UK and overseas. The Client should also consider a Marine Cargo policy to cover their goods during transit

Accounting

• We are happy to invoice the goods under the Orthomotion name
• Orthomotion Medical Ltd as an approved supplier on the Total Orthopaedic Solutions 2 framework
• TOS2 is being managed by NHS Supply Chain and covers procurement of all orthopaedic implants and runs to 2024
• We also have the capability to set up any Client in its own right
• An invoice will be raised the same day goods are dispatched
• We would be prepared to have a Client's email address for correspondence if required
• We can perform credit control and chase invoices as an additional option

Contract Basis

• Orthomotion can offer the complete range logistics services
• Orthomotion works with each Client to define the scope of services required
• Orthomotion will hold stock on a consignment basis on behalf of the Client
• The stock will always remain the Client's property whilst held at Orthomotions warehouse
• The stock will be covered by Orthomotions insurance. However, the Client may consider their own insurance cover for the value of the stock as it remains their property
• The financial terms of the contract will be defined by the amount and complexity of services required